JB Roche Privacy Policy

Effective Date: 30/06/2025

1. Who We Are
This website (https://www.jbroche.com) is operated by J.B. Roche (MFG) Ltd., Unit 11 Centrepoint, Centre Park Road, Cork, T12 Y4AE, Ireland.
You can reach us at sales@jbroche.com or +353 21 4 320 320.

2. What Personal Data We Collect
We collect and process the following data when you interact with our website:

Contact forms: name, email, phone number, company, and message content.

Cookies and usage data: IP address, browser type, pages visited, time spent — collected by analytics services.

3. How We Use Your Data
We use personal data to:

Respond to enquiries sent through contact forms.

Process orders or quotes requested through our site.

Monitor and analyse website traffic for performance improvements.

4. Legal Bases for Processing
Under GDPR, we process personal data based on:

Consent: when you fill out our contact form or sign up for updates.

Contract: if you request a quote or place an order.

Legitimate interests: improving site performance and user experience.

5. Cookies and Analytics
Our website uses cookies to operate and improve your experience.

We use:

Google Analytics – to measure traffic and understand user behaviour. Data may be transferred outside the EU. Learn more: Google Privacy Policy

AFS Analytics – for real-time website analytics and visitor statistics. Learn more: AFS Privacy Policy

You can control cookie preferences or withdraw consent using your browser settings or a cookie consent tool.

6. Third-Party Services
We may share your data with:

Service providers (e.g., website hosting, analytics) to operate our site.

Government authorities or law enforcement if legally required.

7. How Long We Keep Your Data
Contact form data: retained for 12 months.

Order information: retained for up to 7 years for legal and tax compliance.

Analytics data: anonymised and stored according to Google’s and AFS’s data retention policies.

8. Your Rights Under GDPR
You have the right to:
✅ Access your data
✅ Request correction or deletion
✅ Object to or restrict processing
✅ Request data portability
✅ Complain to your local supervisory authority

To exercise these rights, please contact sales@jbroche.com.

9. International Data Transfers
Data processed by Google Analytics or AFS Analytics may be transferred outside the EEA (e.g., to the US). We rely on Standard Contractual Clauses or equivalent safeguards to protect your data.

10. Security
We use secure servers, HTTPS encryption, and security plugins to protect your data.

11. Updates to This Privacy Policy
We may update this policy periodically. The latest version will always be available on this page.

📧 Contact Us
For any questions about this Privacy Policy or your data, contact:
J.B. Roche (MFG) Ltd.
sales@jbroche.com | +353 21 4 320 320